Profile Mozambique: What role does PwC Mozambique play today within PwC’s global network, and what focus has the firm given to business transformation projects in the country?
Carlos Jerónimo: PwC is a global network of firms, organized into regional clusters. In our case, we are part of the cluster that brings together PwC Portugal, Mozambique, Angola, and Cape Verde. In each geography we have offices and dedicated teams to support clients locally. In Mozambique, although PwC has had a long-standing presence, for many years the operation was linked to PwC South Africa. About two years ago, this framework changed, and today we are integrated into this cluster coordinated by PwC Portugal, reinforcing our ability to operate in the national market.
In the area I lead, business transformation, we support clients from different sectors, energy, financial, industrial, public services, among others, in large-scale transformation projects, ranging from process redefinition to digital transformation. With over 25 years of experience in this area, I can affirm that technology is a central element, though not the only one, in this process.
Our intervention model covers the entire business transformation journey: strategic planning, transformation program management, and technology implementation. We do this through a multidisciplinary team that integrates specialists in management consulting, finance, human resources, customer experience, program management, and technology.
Some clients choose to work with us across all phases, while others rely on PwC only at specific stages of the process.
In this logic, our role is to help clients become more agile, efficient, competitive, and ultimately contribute to the growth of the national economy.
PM: PwC has been expanding its training offer in Mozambique, with a focus on Digital & Analytics, AI, cybersecurity, and digital transformation.
- What role does this growing training portfolio play in democratizing access to quality data? Does PwC see data as a commodity accessible only to large organizations, or as a resource that can be aggregated ethically and inclusively, including SMEs and the public sector?
CJ: When we speak about business transformation, one central factor stands out: data. The exponential growth of data volumes, a global phenomenon also observed in Mozambique, poses a great challenge for companies today: to transform this raw data into useful information and, beyond that, into economic value. Every day, across multiple sectors, from energy to industry, from finance to consumer markets, millions of data points are generated. The question is how to extract relevant information from them for decision-making and how to turn that information into business assets.
The concept of data as a commodity is relatively recent, but increasingly decisive. Much like natural resources, data is now being recognized as an economic asset that can be traded, generating new revenue streams and boosting the economy. International studies estimate that data monetization will grow at annual rates above 25% until 2034.
In this context, there are three fundamental dimensions. First, companies must define business models that allow them to monetize data in a structured way. Second, it is essential to invest in data literacy, equipping employees with the ability to interpret and use information strategically. Third, companies must invest in technology that enables not only data storage, but also real-time analysis, visualization, and application.
At PwC, we have followed this logic, starting internally with strong investment in training our teams in business intelligence tools, advanced analytics, and artificial intelligence. Today, a large part of our work, both within the organization and in projects for clients, is based on the use of data and cutting-edge technology.
In Mozambique, we are already bringing this experience directly to clients by integrating capacity building into digital transformation projects. A good example is the public sector, where we support the implementation of new ERP systems linked to energy. More than just replacing technology, we work in parallel on staff training, ensuring that employees not only use the new tools but also extract relevant information from them to make faster and more effective decisions.
PM: PwC Mozambique provides strategic support to financial and tax functions, helping transform data into assets that enable more transparent and real-time accounting and taxation.
- In an environment where accounting data is increasingly required in real time and with greater transparency, how does PwC see the role of data as a strategic commodity for institutional integrity? And what technological or regulatory challenges still persist in this field?
CJ: At PwC Mozambique, we understand that the positive progress in Mozambique regarding the adoption of increasingly demanding accounting and tax legislation and standards has been aligning with international benchmarks, comparable to those in more advanced economies. We observe clear efforts from the Government and relevant authorities to ensure that the market grows sustainably, with transparent, verifiable rules and within a fair and regulated competitive environment.
We recognize that this context represents significant challenges for companies, which must quickly adapt their internal processes to effectively comply with these legal and fiscal obligations. At PwC, we support companies on this journey through various specialties that we integrate into the projects we deliver.
In taxation, we have a well-established tradition and market leadership, ensuring that companies’ legal and fiscal obligations are met, covering financial and human resources aspects. At the same time, our audit area ensures rigorous review of these processes. Additionally, through consulting, we help companies create internal structures and processes that facilitate compliance with these fundamental rules.
We also highlight the importance of technology in optimizing these processes. Companies are increasingly seeking to streamline the management of information and data in an integral, traceable, and centralized manner. This ensures that data can be audited and recognized as reliable.
Finally, we emphasize the transformation of business data into strategic information for decision-making. Beyond meeting legal obligations, we help companies use this information to define growth strategies, decide on financing, assess new markets, and structure marketing campaigns. Technological platforms such as ERP systems, advanced predictive analytics models, and artificial intelligence are essential for managers to project scenarios and make more assertive decisions.
PM: You will be part of the panel addressing the theme “Data Monetization and Business Models”, at the 7th Edition of the Índico Conferences. What contributions do you expect to bring to Mozambican companies, the public sector, and, more broadly, to the entire community that will follow this session?
CJ: For us, this is a highly relevant debate, especially in the Mozambican context, where strategic data management can be a true catalyst for efficiency and economic growth.
We believe that digital transformation should be based on three central dimensions. First, the ability to transform data into useful value. We no longer face a scarcity of information, but rather an overabundance of it; therefore, it is essential to structure and organize data in ways that generate knowledge with real impact. Second, we believe that the use of data should make organizations more agile, competitive, and results-oriented.
It is fundamental to go beyond the mere fulfillment of reporting or auditing requirements, using data to reduce costs, improve customer experience, and create new business models. Third, we argue that data is also a lever for innovation, enabling the development of products, services, and monetization models already validated in other markets and adaptable to our reality.
We recognize, however, that this transformation requires three key conditions: stronger executive awareness, definition of sustainable data-driven business models, and updated regulatory frameworks to ensure trust, traceability, and transparency.
We further stress that technologies such as cloud computing, artificial intelligence, blockchain, and the internet of things are no longer optional, they have become inevitable. It is, therefore, up to each organization to define its own roadmap toward digital maturity.
