In the highly competitive and challenging environment of Corporate and Commercial Banking, the Bank has consolidated a client centric position, investing heavily on its strengths and local partnerships.
With a growth in its asset base of over 20% observed over the last 12 months, the Bank is launched on a double-digit upward path over the next 3 to 5 years.
Agility built on international experience
“In the context of a fast-growing economy such as ours, we believe there are opportunities for all players in the financial industry if they seek to leverage their strengths and capabilities and, above all, if they view the Customer as their primary focus,” Janine emphasizes.
As a growing brand, FNB Mozambique’s strength lies in its size, experience and support from a larger group, whose solutions are tailored to the specific needs of the local market.
“It is worth remembering that because we are a relatively young and small institution, our Customers can count on unparalleled proximity when it comes to individual attention from our leadership, reflected in the services they benefit from in their Corporate and Commercial accounts,” Jaime pointed out.
About the solidity of the Institution, “of course, being considered as an increasingly relevant Bank in the market fills us with pride, as well as the strength, influence and support we have from the FirstRand Group, a major presence in the African continent. Additionally, we believe we are equipped with the necessary tools to support our Clients with solutions that allow us to grow together. Our aspiration to create a culture that encourages innovative thinking as well as the global and regional research and data analysis we carry out prove this.
Indeed, investing in top-notch expertise, attracting new skills and encouraging self-development and growth are very critical valences in the Bank’s relationship and partnerships with its clients. “Environment, social development and governance (ESG) is a key focus and requirement across all sectors and industries, we look forward to bringing this approach in our transactions in the Mozambican market, backed by the experience of our Group.”, said Janine.
Prioritize partnerships and local people
Importantly, as fast-growing players, FNBM values the considerable client portfolio developed in a short period of time. “We continue to cultivate partnerships with local clients, industry players and service providers in order to provide corporate and commercial banking services that are unique in Mozambique. It is important to understand that we are betting heavily on our market position through a targeted sectoral and industry approach, not trying to be all things to all people. For us, it makes more sense to develop corporate and intra-corporate relationships with value propositions and strategies focused on key sectors such as Agriculture, Logistics, and Diversified Industries, including downstream Oil & Gas,” clarifies CCIB Director, Janine Goosen.
In parallel, and with a view to supporting the economy and domestic companies, the Bank seeks to be close to the entire value chain of the companies with which it works, in order to support its employees, suppliers, contractors, and customers, which is evident in its customer-centric relationship model.
“It is important to remember that, considering our agility and connection to a global network, we are able to provide access to cutting-edge banking services, supported by tested and applied knowledge. Our upward journey speaks for itself: we are committed to invest in Mozambique. We look forward to growing side by side with our current and future Partners and Customers in this high potential market.” concludes Janine Goosen.
