Saturday, December 14, 2024
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Sustainability as a Competitive Advantage: The Role of ESG and Marketing Practices in SMEs

Mozambique has shown a promising economic trajectory and relevant growth metrics and is increasingly seeking significant transformations and in this scenario the role that micro, small and medium-sized enterprises (MSMEs) play in the country’s economic development is increasingly notable.

Although many MSMEs are aware of social and environmental aspects, it is well known that they are limited in their ability to invest heavily in implementing actions to develop sustainable businesses, although it is possible to take the first steps on this journey by adopting gradual actions. Mozambican companies can and should gradually implement ESG practices to capitalize on growing economic opportunities, while at the same time promoting a positive impact on society.

As a starting point on this sustainable journey, SMEs can focus on environmental practices that don’t require large financial investments, such as some resource efficiency actions. Small examples that can be implemented include waste management, efficient energy use, and encouraging employees to adopt and spread these practices beyond the company. This helps demonstrate a commitment to sustainability.

In the small and medium-scale agricultural sector, SMEs can adopt sustainable farming techniques that preserve soil health and reduce the use of chemicals, contributing to environmental conservation without incurring high costs.

Although initially perceived as expensive, the use of renewable energy can be implemented incrementally. Mozambique has significant solar potential, and SMEs can start with small steps and, over time, as the financial benefits of reduced energy bills become apparent, these companies can reinvest the savings to expand their renewable energy capacity. This gradual approach allows SMEs to be aligned with global sustainability goals without straining their limited budgets.

On the social front, community engagement and development are vital for promoting goodwill and building strong local relationships. SMEs can get involved in community development by supporting local projects through donations of supplies or volunteering. These efforts don’t require large financial outlays, but can have a profound impact on community well-being and customer loyalty.

Employee well-being is also an important part of the road to sustainable business management, and people development must be a priority. Fair wages, safe working conditions and opportunities for continuous skills development are essential for maintaining a motivated and efficient workforce. For SMEs, having an engaged team can be reflected in increased productivity, reduced turnover, improved product or service quality, greater innovation and resilience, which translates into increased customer satisfaction and strengthens the company in the face of adversity typical of environments with limited resources.

 

Along with all the actions already mentioned, adopting governance practices, such as ensuring transparent operations and stakeholder engagement, is crucial to building trust and credibility. SMEs should adopt governance structures that include regular audits, compliance with local regulations and ethical business practices. Transparent financial reporting, keeping clear and accurate records of transactions and decisions, can be done using simple, low-cost software solutions.

Engaging all stakeholders-customers, employees, suppliers and investors-through regular communication channels helps to gather feedback, resolve concerns and strengthen relationships, while promoting commitment to the company’s success. In this context, marketing plays a key role in promoting ESG practices. By effectively communicating their commitment to development and sustainable practices, companies can improve their brand reputation and attract customers who value ethical and responsible business practices.

As Mozambique continues to grow economically, integrating ESG practices into business strategies is not just a moral obligation, but a strategic advantage. SMEs, with their significant role in the economy, have the potential to integrate this transformation and build resilient businesses that contribute to the country’s sustainable development goals. With careful implementation and effective marketing, the implementation of ESG practices can pave the way for a prosperous future for both companies and communities in Mozambique.

 

As the country continues to develop, integrating Environmental, Social and Corporate Governance (ESG) practices into business strategies, especially for Small and Medium-sized Enterprises (SMEs), is not just a moral obligation, but a strategic advantage. At the same time, it is well known that investment in communication and marketing actions helps to build strong relationships with clients and potential clients. In this scenario, it becomes vital to combine sustainable business practices within the company’s overall planning, so that communication and sustainability actions can together catalyze sustainable growth and long-term success.

By: Dayane Azeredo – Ipsos Mozambique

Dayane Azeredo is passionate about people, innovation, brands, consumers and sustainable development.  A public relations professional, she has worked for more than 10 years as a brand manager, customer and stakeholder relations and project and people leader.

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