ICT System Engineer

    Heading Moz

    Heading Moz is recruiting for its client an Oil and Gas company, an ICT System Engineer (M/F).

    Work place: Mozambique Offshore.


     Main Responsibilities:

    – Supports the OFFSHORE ICT SENIOR ENGINEER to ensure proper provision of IT computing resources to the offshore facility with the support of other stakeholders;

    – Monitor, update and request modifications to the system  in order to prevent failures;

    – Technical support to his/her direct responsible for the preparation of tasks;

    – When requested, lead any intervention within the scope of his area of expertise;

    – Monitor the values of the parameters and alarms in the systems with respect to the monitoring of operating conditions;

    – Propose to his direct responsible the relevant actions to be taken to improve the availability and reliability of the systems;

    – Ensure that all software is upgraded and that periodically backups are performed;

    – Analyze the technical problems, identify the technical solution or refer it for the attention of a group with the corresponding technical level;

    – With the support of his/her direct responsible identifies critical calls (VIP, …) ;

    – Keep the relevant teams involved constantly informed on any issue that could cause Business discontinuity onboard;

    – Monitor the ticketing queues, when so provided for in clients’ operations;

    – Carry out the processes of client service according to the quality monitoring standards established;

    – With the support of HQ CYSE unit and his/her direct responsible, controls to provide security for operating systems, software, and data;

    – Documents user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations;

    – Install new or modified hardware and software systems;




    – Degree in IT or similar;

    – At least 3 years of experience in similar role/position;

    – Good knowledge of IT architectures;

    – Good and proven knowledge on installation and configuration of Servers (Windows, Linux, …);

    – Good knowledge of virtualization (preferable VMWARE);

    – Good Knowledge on Storage (preferable NETAPP);

    – Good Knowledge of ITIL processes;

    – Good Knowledge of DB (preferable SQL server DB);

    – The successful candidate will be a good connoisseur in IT, with good client facing, service management and operations delivery skills;

    – Technical experience in installation, configuration and support of servers and clients;

    – Windows Server certification is a plus;

    – Windows 10 and other MS certifications is a plus;

    – VMWARE certification is a plus;

    – NETAPP certification is a plus;

    – SQL server DB certification is a plus;

    – Fluent written & spoken English.

    To apply for this job please visit heading.peoplenect.com.