Heading is recruiting for its client, an oil and gas company, a Travel Support Coordinator, to be based in Maputo, Mozambique.

Duties

• Knowledge user for INX-Inflight travel system
• Daily Domestic and international flight booking and accommodation requests
• Provide guidance and assistance on complex and/or large travel requests
• Contribute to the development of processes and procedures
• Act as backup for travel coordinator and assistants
• Liaise with vendor regarding problems with system or upgrades
• First level troubleshooting of external data source integration issues
• Drive continuous improvement of travel programs
• Help with Accommodation Procedures and POB management
• Review travel associated invoices as well as statements for accuracy
• Supervisor and Coordinate Travel & Accommodation Activities and Team work
• Liaise with Travel Service Provider
• Ensure compliance in all aspects of travel procedures
• Coordinate assistance with maintenance Team

Requisites for Travel Support Coordinator

• In-depth knowledge of International and Domestic travel services
• Excellent communication and people skills as interactions will be at all organizational levels
• Strong focus on customer service and customer satisfaction, as well as experience in managing vendor relationships
• Ability to build and maintain effective working relationship with clients.
• Possess good time keeping and organizational skills
• Must speak, read and write English and Portuguese fluently
• Problem solving skills
• Excellent team player
• Well-organized and reliable
• Applicable Degree with a strong business management knowledge
• Project management skills will be preferential

Notes

• Only shortlisted applicants will be contacted